Data Protection Notice

This Data Protection Notice ("Notice") sets out the basis on which Azeion Pte. Ltd. ("Azeion", "we", "us", or "our") may collect, use, disclose, or otherwise process personal data of our clients, prospective clients, and website visitors in accordance with the Personal Data Protection Act 2012 ("PDPA") of Singapore.

This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose, or process personal data for our purposes.

1. Personal Data We Collect

Depending on the nature of your interaction with us, we may collect the following types of personal data:

• Full name and title;
• Contact information, including email address, telephone number(s), and mailing address;
• Company name and business registration details;
• Nature of business and service requirements;
• Identification documents (such as NRIC, passport, or work pass details) where required for corporate service coordination;
• Financial information where relevant to the services being coordinated;
• Any other personal data you provide to us voluntarily through our website, email, phone, or messaging platforms.

2. How We Use Your Personal Data

We may collect, use, and disclose your personal data for the following purposes:

• To assess your business needs and recommend appropriate corporate services;
• To coordinate and facilitate the delivery of corporate services through our network of trusted Corporate Service Providers (CSPs);
• To communicate with you regarding your enquiries, service requests, and ongoing engagements;
• To share necessary information with our partner CSPs (including our official partner, Sleek) to enable them to provide the requested services;
• To manage our business relationship with you, including invoicing and payment processing;
• To send you marketing communications about our services (with your consent);
• To comply with applicable laws, regulations, codes of practice, guidelines, or rules;
• To respond to legal processes or requests from public and government authorities;
• For internal administrative purposes, including data analysis and service improvement.

3. Disclosure of Personal Data

As a business concierge, we may need to share your personal data with the following categories of recipients:

• Corporate Service Providers: Registered professionals and firms in our partner network who deliver the corporate services you have requested, including our official partner Sleek (Sleek Tech Pte. Ltd.);
• Professional advisors: Lawyers, auditors, and other professional advisors where necessary;
• Government and regulatory authorities: Where required by law or regulation, including ACRA, IRAS, and MOM;
• Service providers: Third-party service providers who assist us in operating our business (e.g., IT services, communication platforms).

We will only disclose your personal data to the extent necessary to fulfil the purposes for which it was collected, and we require all recipients to handle your data in accordance with applicable data protection laws.

4. Consent

By providing your personal data to us (whether through our website, email, phone, WhatsApp, or in person), you consent to the collection, use, and disclosure of your personal data as set out in this Notice and our Data Protection & Privacy Policy.

You may withdraw your consent at any time by contacting us at [email protected]. Please note that withdrawal of consent may affect our ability to provide our Services to you.

5. Protection of Personal Data

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, collection, use, disclosure, copying, modification, or disposal. These measures include secure communication channels, restricted access controls, and regular reviews of our data protection practices.

6. Accuracy and Correction

We take reasonable steps to ensure that the personal data we collect is accurate and complete. If you believe that any personal data we hold about you is inaccurate, incomplete, or outdated, please contact us so that we can make the necessary corrections.

7. Retention

We will retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable laws. When your personal data is no longer needed, we will take reasonable steps to securely destroy or permanently anonymise it.

8. Access to Personal Data

You have the right to request access to your personal data held by us, as well as information about the ways in which your personal data has been or may have been used or disclosed within the past year. To submit an access request, please contact us at [email protected].

We may charge a reasonable administrative fee for processing your access request, as permitted under the PDPA. We will respond to your request within 30 business days.

9. Updates to This Notice

We may update this Data Protection Notice from time to time to reflect changes in our data protection practices or applicable laws. Any updates will be published on our website at www.azeion.com. We encourage you to review this Notice periodically.